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Owning Costs

Proven Best Investment

Customer Support Agreements

A Customer Support Agreement (CSA) is an arrangement between you and your Cat dealer that helps you lower your total cost per ton. CSAs are exible, allowing them to be tailored to your business needs. They can range from simple Preventive Maintenance Kits to elaborate Total Cost Performance Guarantees. Having a CSA with your Cat dealer enables more time for you to do what you do best – run your business.

Monitoring Systems

Monitoring product health is key to optimizing the life of an investment into a Cat Wheel Loader.

Cat Product Link – Cat Product Link allows remote monitoring of equipment to improve overall eet­ management effectiveness. Product Link is deeply integrated into machine systems. Events and diagnostic codes, as well as hours, fuel, idle time and other detailed information are transmitted to a secure web based application, VisionLink™. VisionLink includes powerful tools to convey information to users and dealers, including mapping, working and idle time, fuel level and more. • S·O·S SM Services – Helps manage component life and decrease machine downtime, increasing productivity and ef ciency. Regular uid sampling can help track what is going on inside your machine. Wear related problems are predictable and easily repairable. Maintenance can be done to accommodate your schedule, resulting in increased uptime and exibility in maintenance repairs before failure.

Parts Availability

Caterpillar provides an unsurpassed level of personalized service to help you work more cost effective and ef cient. By utilizing a worldwide parts network Cat dealers help minimize machine downtime and save money by delivering replacement parts within 24 hours.

Resale Value

Owning quality equipment is an important factor in maintaining resale value. Caterpillar is not only known for machines that are better built, but provides product and dealer support to maintain the reliability and durability of your machine.

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