Changing Equipment Acquisition Strategy Improves Total Operation - continued
This included a three-year, 3,000-hour full-machine factory warranty; three-year, 3,000-hour planned maintenance contract; and a three-year Advanced CASE SiteWatch telematics subscription.
Britton has seen a difference in productivity and uptime since implementing their new equipment acquisition strategy.
The dilemma with us is there’s a lot hinged on each and every piece of equipment. Several trucks per piece, so if one piece goes down, it can take up to ten trucks down with it, at any moment.
At this point, we’re working probably 15-hour days, so you can imagine what that would do.
Back in the day, we’d have five extra pieces of equipment, just to make up that difference. Today, we have fewer pieces, but they’re consistently running every day.
The three-year planned maintenance contract and the support of the local dealer is the final piece of the puzzle that assures uptime and keeps the company’s operating costs low and predictable.
If ever I have a problem, I make one phone call and within a blink of an eye, I have a Groff guy here.
Sometimes they have to do service on these machines but I can’t afford to shut my machines down during the day.
Well, they will have a guy here at 4:00 in the morning working on the machines. By the time I get in at 6:30, the machine’s almost done, ready to go for work for the day. That, to me, is priceless.
To not have to worry about having to shut down or losing business because I have machines down, and to have them up, taken care of while nobody’s even here, that’s fantastic.
28 Years of Growth – Just the Beginning
With nearly 30 years under his belt, and several children already involved in the family business, Jim Britton feels like he’s just getting started.
I’m an all-in guy. I don’t know how to explain it. I love heavy equipment, love my family being in it. I have five kids—been married 25 years.