Volvo Construction Equipment restructures customer support and regional sales organizations

Volvo Construction Equipment now continues with the next phase of its structural realignment, having completed the first phase of the Operations and Technology functions initiated in 2008. The organizational changes are designed to improve efficiency, increase speed of execution and enhance agility.

The Centralized Customer Support (CST) structure will be integrated with the other functions in the company. Among other benefits, Volvo says that this will improve customer orientation, enhance focus on soft offerings and further increase speed of execution by eliminating overlaps with the Regional, Technology and Operations functions.

To adapt to current market dynamics and growth prospects which have shifted significantly in the last few years, the sales organization will also be restructured to consist of Region Americas, Region Asia Pacific, Region China, and Region Europe/Middle East/Africa.

The company says that this new structure will offer a better balance in market size and construction equipment business and allow for smoother management within geographical and time zones. It will also increase the focus on markets to be developed and help improve efficiency.

The new structure will be in place from 1 January 2012.